Shipping policy
GrabForLess Shipping Policy
Effective Date: 14/11/2024
At GrabForLess, we are committed to providing you with a seamless and hassle-free shopping experience. This includes offering reliable, convenient, and affordable shipping directly to your doorstep. Please take a moment to read our Shipping Policy, which outlines the key details of our delivery services.
1. Shipping Service
1.1 Door-to-Door Delivery
We offer door-to-door delivery for all orders placed on GrabForLess. This means that we will deliver your purchase directly to the address you provide during checkout, ensuring you don’t have to worry about collecting your order from a third-party location. We handle the entire shipping process, from our warehouse to your doorstep, for a smooth and hassle-free experience.
1.2 Reliable Shipping Partners
To ensure the safe and timely delivery of your items, we work with trusted and reliable courier partners. These include leading local and international shipping carriers, chosen for their proven track record in handling deliveries with care and efficiency.
2. Shipping Costs
2.1 All Prices Include Shipping
At GrabForLess, we believe in full transparency. All the prices listed on our website include shipping costs—there are no additional or hidden charges. The price you see at checkout is the final price you pay. This means you don't have to worry about unexpected shipping fees at any point during your purchase.
2.2 No Extra Charges
You won’t face any surprise charges related to shipping. Whether you’re buying one item or several, shipping costs are already covered in the product price. There will be no extra fees for handling or delivery once you complete your purchase.
3. Shipping Timeframes
3.1 Estimated Delivery Times
Delivery times depend on your location and the courier. On average, you can expect your order to arrive within 7-10 business days from the date of shipment. For international orders, the delivery time may vary depending on the destination.
3.2 Shipping Delays
While we strive to meet our estimated delivery times, delays may occur due to circumstances beyond our control, such as weather conditions, customs processing, or high demand during peak seasons. We will notify you in the event of any significant delays and work to resolve them as quickly as possible.
4. Shipping Areas
4.1 Domestic Shipping
GrabForLess offers door-to-door delivery across Island Wide. All orders within our shipping area will be delivered directly to the address you provide.
5. Lost or Delayed Orders
If you experience any issues with the delivery, such as a lost or delayed package, please contact us as soon as possible. We will work closely with our shipping partners to investigate the issue and resolve it as quickly as we can.
6. Providing Accurate Shipping Information
6.1 Accuracy of Shipping Details
To ensure smooth and prompt delivery, please make sure to provide accurate shipping details when placing your order. This includes your full name, shipping address, contact number, and any other relevant details (e.g., apartment or suite number). We are not responsible for delays or issues caused by incorrect or incomplete shipping information.
6.2 Address Changes
If you need to update your shipping address after placing an order, please contact our customer service team immediately. If the order has already been processed or shipped, we may not be able to change the delivery address.
7. Damaged or Defective Items
7.1 Receiving Damaged Items
If your order arrives damaged or defective, please contact us immediately. We take product quality very seriously and will work with you to resolve the issue. Depending on the situation, we may offer a replacement or store credit for damaged or defective items.
7.2 Reporting Damage
Please inspect your items as soon as they arrive. If you find that your items are damaged, take photos of the packaging and the product and send them to our customer service team at [grabforlessae@gmail.com OR +971 50 995 6494 Via WhatsApp]. This helps us assess the situation quickly and provide you with the best solution.
8. Shipping Policy Updates
We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed of any changes.
9. Contact Us
If you have any questions regarding our shipping policy, or if you need assistance with an order, feel free to contact us:
Email: info@grabforless.ae
Phone: +971 50 995 6494
Address: GrabForLess HQ, United Arab Emiartes.
Thank you for choosing GrabForLess! We look forward to delivering your purchases directly to your door.