Frequently Asked Questions (FAQs)

1. What is GrabForLess?

GrabForLess is an online shopping platform offering high-quality and 100% authentic products at unbeatable prices. We source directly from trusted suppliers to bring you the best deals, making quality products more affordable and accessible.

2. What payment methods are accepted?

We accept major credit and debit cards (Visa, Mastercard, American Express). All transactions are secured to ensure the safety of your payment information.

3. What is your shipping policy?

We process and ship orders within 7–10 business days. Delivery times may vary based on your location. You’ll also receive a email once your order is shipped.

4. Can I change or cancel my order?

Once an order is placed, it is immediately processed to ensure fast delivery, so cancellations or changes are not possible. Please double-check your order details before completing the checkout process.

5. Do you offer refunds or exchanges?

No, we have a strict No Refund and Exchange Policy. All sales on GrabForLess are final, so please be sure of your purchase before completing the transaction. Our team verifies product quality before shipping, but if you receive an incorrect or defective item, please contact our customer support within 24 hours for assistance.

6. My item arrived damaged or defective. What should I do?

If your item arrives damaged or defective, please contact our customer support team within 24 hours of delivery. You will need to provide your order number and photos of the damaged product for verification via WhatsApp or Email. If we determine that the issue qualifies for assistance, we’ll provide you with further instructions.

7. How can I track my order?

At the moment, we do not provide tracking information for orders. However, rest assured that we are working hard to get your order to you as quickly as possible. If you have any concerns or questions regarding your order, feel free to reach out to our customer support team, and we’ll be happy to assist you.

8. How do I contact customer support?

If you have questions or concerns, our customer support team is here to help. You can reach us by:

  • Email: info@grabforless.ae
  • WhatsApp: +971 50 995 6494

We strive to respond to all inquiries within 24 hours.

9. What if I ordered the wrong item by mistake?

Since all sales are final and orders cannot be modified or cancelled once they are placed, please be extra careful when selecting items and confirming order details.

10. How can I be sure of product quality?

We work closely with reputable suppliers and conduct quality checks to ensure products meet our standards. Each product listing includes detailed descriptions, specifications, and images to help you make informed purchasing decisions.